Learn how to view, use, and share your daily AI-generated conversation summaries with M1’s Daily Recap feature.

How do I use Daily Recap in M1?

Ask M1

AI summary & Transcript

Record and transcribe in-person meetings or voice notes with M1's Voice Memo (In-Person Recorder) feature - AI summaries keep every detail captured.

How do I record and transcribe in-person meetings with M1?

How does the AI feature “Ask M1” work?

Learn how to set up and personalize your AI Receptionist with custom greetings, preferences, and call settings.

How do I set up and customize my AI Call Receptionist?

Yes! With Calendar Integration, your AI Receptionist can automatically schedule events on your behalf, helping you follow up faster!

Can my AI Receptionist schedule appointments for me?

Learn how to use M1’s "Collect Information" feature to create custom  questions your AI Receptionist can ask callers.

Can my AI Receptionist collect specific information from callers?

Learn how to turn off the AI Receptionist for specific contacts - whether for calls, texts, or both.

How do I exclude specific contacts from going to my AI Receptionist?

Teach your AI Receptionist about your business so it can answer questions and represent you accurately.

How do I train my AI Receptionist?

Learn how to test your AI Receptionist with demo calls and texts to ensure it responds accurately.

How do I test my AI Receptionist?

Learn how to have your AI Receptionist respond to your texts and set contact-specific preferences.

How do I enable and manage my AI Text Receptionist in M1?

Learn how to use Draft Email in M1 to get AI-prepared replies in Gmail or Outlook, ready for you to edit and send.

Can my AI Receptionist reply to my emails?

Livie

M1 Team

AI features

Find answers and get help from Intercom Support and Community Experts

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