✅ What it does
When someone calls and asks to schedule a call or meeting, your Receptionist can:
Ask the caller for their preferred time, email, and reason for the meeting
Check your connected calendar for availability
Automatically book the meeting or propose another time
Add the booking to:
Your Google or Outlook Calendar.
The call summary and conversation in your M1 Inbox
🔗 How to activate it
Right now, M1 supports Google Calendar and Outlook Calendar. To activate the feature:
Open the M1 app and go to
Settings → Voicemail Receptionist → Calendar Scheduling
Tap Connect, select your provider, and complete the secure sign-in flow
Set your:
Preferred hours for scheduling
Destination calendar (where new bookings will go)
🧠 How it works in practice
If your Receptionist handles a call that includes a scheduling request, it will:
Ask the caller for the purpose of the meeting, their email, and a preferred time
Check your availability using your selected calendar and hours
Book the event (or suggest another time if needed)
Add it to your calendar and M1 Inbox thread
Once a booking is made:
A confirmation text is immediately sent to the caller from your M1 number
A confirmation email is also sent - if the caller's email was successfully captured
The booking is confirmed in real time, often while the call is still ongoing
If you cancel the event later, a cancellation text is automatically sent from your number to notify the caller
👉 You can cancel any appointment at any time from the conversation view.
⚠️ Things to know
This only works for calls handled by the Voicemail Receptionist, not live user-to-user calls
iCal is not supported - you’ll need a Google or Outlook account
You can disconnect your calendar anytime from the same settings menu
Bookings will only happen during your preferred hours