M1 includes a Recording Consent setting that lets you notify callers when a call is being recorded. When enabled, both inbound and outbound callers will hear an automated message at the start of the call.

This helps you stay transparent and aligned with call recording laws in many regions.

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⚙️ How to enable Recording Consent

1. Open the M1 app
2. Go to the Settings tab
3. Scroll down to the Phone section
4. Tap Recording Consent
5. Toggle the setting ON

Once enabled, M1 will automatically play this message at the start of every call - whether you're receiving or placing it:

“This call is recorded. To opt out, please ask the other party to stop recording.”

❎ How to turn off Call Recording?

If the caller asks not to be recorded, you can stop recording mid-call by tapping the Recorder button on your call screen. ⬇️

ℹ️ Want to automatically skip recording for specific contacts? <a href="https://help.hellom1.com/en/articles/12127043-how-do-i-exclude-specific-contacts-from-going-to-my-ai-receptionist">Learn how here</a>.

<a href="https://help.hellom1.com/en/articles/9882829-do-i-need-to-inform-the-other-party-when-recording-a-call-on-m1">Do I need to inform the other party when recording a call on M1?</a>

<a href="https://help.hellom1.com/en/articles/9952831-how-do-i-stop-recording-a-call-on-m1">How do I stop recording a call on M1?</a>

<a href="https://help.hellom1.com/en/articles/12127043-how-do-i-exclude-specific-contacts-from-going-to-my-ai-receptionist">How do I disable call recording for specific contacts?</a>

<a href="https://help.hellom1.com/en/articles/9882823-can-i-listen-to-and-download-call-recordings">Can I listen to and download call recordings?</a>

<a href="https://help.hellom1.com/en/articles/12117952-how-do-i-enable-and-manage-the-ai-text-receptionist-in-m1">How do I enable and manage the AI Text Receptionist in M1?</a>

<a href="https://help.hellom1.com/en/articles/9882835-is-m1-end-to-end-encrypted">Is M1 end-to-end encrypted?</a>

- <a href="https://help.hellom1.com/en/articles/9882829-do-i-need-to-inform-the-other-party-when-recording-a-call-on-m1">Do I need to inform the other party when recording a call on M1?</a>
- <a href="https://help.hellom1.com/en/articles/9952831-how-do-i-stop-recording-a-call-on-m1">How do I stop recording a call on M1?</a>
- <a href="https://help.hellom1.com/en/articles/12127043-how-do-i-exclude-specific-contacts-from-going-to-my-ai-receptionist">How do I disable call recording for specific contacts?</a>
- <a href="https://help.hellom1.com/en/articles/9882823-can-i-listen-to-and-download-call-recordings">Can I listen to and download call recordings?</a>
- <a href="https://help.hellom1.com/en/articles/12117952-how-do-i-enable-and-manage-the-ai-text-receptionist-in-m1">How do I enable and manage the AI Text Receptionist in M1?</a>
- <a href="https://help.hellom1.com/en/articles/9882835-is-m1-end-to-end-encrypted">Is M1 end-to-end encrypted?</a>

Learn how to enable automatic recording consent notifications for all your calls - both inbound and outbound - in M1.

How do I notify callers that a call is being recorded?

Find answers and get help from Intercom Support and Community Experts

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How do I notify callers that a call is being recorded?

⚙️ How to enable Recording Consent

❎ How to turn off Call Recording?

📚 Other useful articles