Following user feedback, M1 now includes a Recording Consent feature. When enabled, callers will hear an automated message at the start of a call, letting them know that the conversation is being recorded.

This helps you stay transparent and aligned with call recording laws in many regions.

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1. Open the M1 app
2. Go to the Settings tab
3. Scroll down to the Phone section
4. Tap Recording Consent
5. Toggle the setting ON

Once enabled, M1 will automatically play a message at the start of every inbound call (calls you receive):

“This call is recorded. To opt out, please ask the other party to stop recording.”

If the caller asks not to be recorded, you can stop recording mid-call by tapping the Recorder button on your call screen. ⬇️

<a href="https://help.hellom1.com/en/articles/9882829-do-i-need-to-inform-the-other-party-when-recording-a-call-on-m1">Do I need to inform the other party when recording a call on M1?</a>

<a href="https://help.hellom1.com/en/articles/9882835-is-m1-end-to-end-encrypted">Is M1 end-to-end encrypted?</a>

<a href="https://help.hellom1.com/en/articles/9882839-where-can-i-find-m1-s-privacy-policy-and-terms-of-service">Where can I find M1's Privacy Policy and Terms of Service?</a>

<a href="https://help.hellom1.com/en/articles/9882803-will-the-caller-know-i-use-call-forwarding">Will the caller know I use call forwarding?</a>

<a href="https://help.hellom1.com/en/articles/9882768-who-can-see-the-call-summaries">Who can see the call summaries?</a>

- <a href="https://help.hellom1.com/en/articles/9882829-do-i-need-to-inform-the-other-party-when-recording-a-call-on-m1">Do I need to inform the other party when recording a call on M1?</a>
- <a href="https://help.hellom1.com/en/articles/9882835-is-m1-end-to-end-encrypted">Is M1 end-to-end encrypted?</a>
- <a href="https://help.hellom1.com/en/articles/9882839-where-can-i-find-m1-s-privacy-policy-and-terms-of-service">Where can I find M1's Privacy Policy and Terms of Service?</a>
- <a href="https://help.hellom1.com/en/articles/9882803-will-the-caller-know-i-use-call-forwarding">Will the caller know I use call forwarding?</a>
- <a href="https://help.hellom1.com/en/articles/9882768-who-can-see-the-call-summaries">Who can see the call summaries?</a>

Learn how to enable automatic recording consent notifications for your inbound calls in M1.

How do I notify callers that a call is being recorded?

Find answers and get help from Intercom Support and Community Experts

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How do I notify callers that a call is being recorded?

How to enable Recording Consent

How to turn off Call Recording?