We’re sorry to see you go! If you’d like to delete your M1 account, follow these steps ⬇️
How to delete your account:
1️⃣ Open the M1 app
2️⃣ Go to Settings by tapping the Settings tab
3️⃣ Scroll to the bottom of the screen and tap Delete
4️⃣ Disable Call Forwarding (if enabled) – see important note below ⚠️
5️⃣ Tap “Yes, Delete” to confirm deletion
What happens when you delete your account?
Your chat history, calls, and personal data will be permanently removed
If you choose to sign up again, you’ll start fresh with no previous data
📌 Note: This action cannot be undone.
⚠️ Important: Disable call forwarding before deleting M1
If you’ve set up call forwarding from your primary number to your M1 number, make sure to turn it off before deleting the app. Otherwise, calls to your primary number may continue forwarding to your M1 number — even after your account is deleted and the app is removed from your device.
📚 For help, check out: How do I disable call forwarding on iPhone?
ℹ️ We’re not able to disable call forwarding on your behalf—this must be done directly from your phone due to carrier restrictions.