How do I cancel my M1 subscription?

👋 We're sorry to see you go!

If you're open to it, we’d love to hear why the app didn't meet your needs - your feedback is incredibly valuable and helps us continue to improve.

📌 Note: All billing is handled directly by Apple, so we're not able to cancel your subscription on your behalf.

ℹ️ Apple Support - How to cancel a subscription

If you had Call Forwarding enabled, it’s essential to disable it after canceling your subscription or deleting the app.

Otherwise, calls may continue to forward to your M1 number - even if the app is no longer installed - which could lead to missed or undelivered calls.

Due to carrier restrictions, we're not able to disable call forwarding on your behalf, but you can do it easily in your iPhone settings.

👉 Here's how to Disable call forwarding.

Canceling your subscription does not delete your M1 account or erase your data.

👉 Here's how to Delete your M1 account.