How do I forward my Google Voice number to M1?

Due to Google Voice’s two-factor authentication (2FA) requirements, verifying your M1 number via SMS is not supported. However, you can still forward calls from your Google Voice number by choosing to verify your number via a phone call instead. Follow the steps below to set up call forwarding from your Google Voice number to M1.

Step-by-step instructions

1. Open Google Voice settings

• On your computer or mobile browser, visit voice.google.com and sign in.

• In the left-hand menu, click Settings.

2. Add a linked number

• Go to the Account section.

• Under the “Linked numbers” section, click the “+ New linked number” button.

Forward Google Voice to M1

3. Verify your M1 number by phone call

• When prompted for verification, you may see options for text or phone verification.

⚠️ Important: Since M1 does not support SMS-based verification, choose the “Verify by phone” option.

• Google Voice will call your M1 number and read a 6-digit code.

Forwarding calls from Google Voice to M1

• Answer the call on your M1 app, note the code, and then enter it on the Google Voice verification screen.

4. Confirm linked number activation

• Once verified, your M1 number will appear as a linked number in your Google Voice settings.

• Ensure that call forwarding is enabled:

The toggle should be turned ON for your M1 number.
Make sure that other connected devices are all turned OFF for call forwarding.

5. Test Your Setup

• Use another phone to call your Google Voice number.

• Your call should be forwarded to your M1 number and ring on your M1 app.

This guide should help you successfully forward calls from your Google Voice number to M1. If you encounter any issues, please contact our Support team for further assistance.

Troubleshooting tips

Didn’t Receive the Call?

• Make sure M1 is properly set up to receive calls (e.g., no Do Not Disturb settings, active subscription, etc.).

No “Verify by Phone” option?

• Try using a desktop browser or incognito window; sometimes Google Voice displays different verification methods depending on your session or region.

Still not working?

• Contact M1 Support. Provide details (screenshots if possible) so we can help investigate.

Additional Information

Voice calls only:

This method only forwards voice calls from your Google Voice number to M1. Text messages are not forwarded. If you need SMS integration, you’d need to port your number.

Porting alternative:

For full integration—forwarding both calls and texts—you can port your Google Voice number to M1. For detailed instructions, please see our article: How can I use M1 with my current phone number?